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15565 Northland Drive
Suite 400e
Southfield, MI 48075-5308
United States
Fax: 248-932-4134
Description:
ThinAgent delivers remotely hosted, web-enabled electronic customer relationship management/contact center technology to the agent desktop without any locally installed hardware or software. ThinAgent.com
allows agents to have a remote desktop utilizing Citrix technology. In addition, ThinAgent's feature set includes contact queuing,
unified messaging, Web-delivered soft phone, screen pops, intelligent mail queuing, real-time statistical
reporting, chat, Web-callback, VoIP, fax, Web collaboration, and more.
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