3com

350 Campus Drive
Marlborough, MA 01752
United States

Toll-Free: 800-876-3266
Phone: 508-323-5000
Fax: 508-323-1111

Description:
3Com provides a range of center solutions for both 3Com NBX® and VCX IP telephony platforms. 3Com eXchange Call Center software is ideal for organizations that have as few as five inbound call agents and require enhanced call management. The 3Com EPICCenter Contact solution provides media-rich channels for customer communications and supports extensive database integration and outbound campaigns. It is particularly cost-effective for small and medium-sized contact center environments with 10 or more agents. And in partnership with Aspect Software, the industry leader in sophisticated, high-end contact centers, 3Com offers scalable, distributed solutions that let an organization use a common platform for multiple business activities conducted simultaneously in different locations. Working with 3Com VCX Connect and Enterprise IP-PBX systems, Aspect Unified IP™ Solutions provide highly resilient, comprehensive and flexible multimedia contact centers for 100 or more agents.