Eyretel

11720 Beltsville Drive
3rd Floor
Calverton, MD 20705
United States

Toll-Free: 800-895-0803
Phone: 301-586-1900
Fax: 301-586-1919

Description:
QualityCall provides monitoring tools to develop contact center agents. By scoring and monitoring performance across the whole range of media, QualityCall provides evaluation tools that let managers track agents’ performance and make training adjustments accordingly by targeting the precise needs of the individual agent.