Witness Systems

300 Colonial Center Parkway
Roswell, GA 30076-4899
United States

Phone: 678-254-5411
Fax: 770-754-1873

Description:
Witness Systems (NASDAQ: WITS) provides the contact center industry's first integrated performance optimization software suite to help global enterprises capture customer intelligence and optimize workforce performance. Comprised of business-driven and/or full-time customer interaction recording, performance analysis and e-learning management applications, the browser-based eQuality® solution is designed to enhance the quality of customer contacts across multiple communications media.