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2045 West Orangewood Avenue Orange, CA 92868-1981 United States
Toll-Free: 800-387-0264 Phone: 714-935-9004 Fax: 714-935-9090
Description: Centergistic's AgentView Enterprise software collects real time data from diverse data sources, including ACDs, CRM solutions, workforce management, help desk applications, payment systems, IVR systems, customer support systems, etc. This information can then be presented to users throughout the organization in a variety of local, remote, and wireless methods and media – including supervisor and agent desktops, websites, pagers and wireless devices, other applications, and wallboard displays.
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