Nemesysco Ltd.
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6 Hagavish Street Netanya, 42504 Israel
Phone: 972-98853864
Description: QA5 is an “Emotion Detection” tool that uses Nemesysco’s advanced voice analysis technology to detect and measure anger, stress and other relevant emotions that arise in call center conversations. It is designed as a set of components that can be integrated into an existing call center solution to monitor agent-customer interactions, in real-time or offline, and identify calls that may require special attention or that may contain important information.
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