Mercom Systems

9 Polito Avenue
9th Floor
Lyndhurst, NJ 07071-3406
United States

Phone: 201-507-8800
Fax: 201-507-5554

Description:
Mercom once again provides an industry-leading state-of-the art solution for monitoring and evaluating the quality of customer interactions with your Agents/Call Takers. Mercom Interaction Quality succeeds in providing a robust but simple-to-use browser-based format, and it can run stand-alone or right on the Audiolog server.