!hey

43 High Street
North Andover, MA 01845-2646
United States

Toll-Free: 800-233-7997
Phone: 978-974-0800
Fax: 978-974-0902

Description:
!heyvoice 5.0 provides an IVR interface so that customers can automatically retrieve information such as their account balances, order status and trouble ticket status. !heyvoice offers speech recognition using SpeechWorks 6.0. It integrates with a phone switch to give agents pop up screens with real-time information like the status of call queues and customer information from third party databases.