BenchmarkPortal, Inc.

3201 Airpark Drive
Suite 104
Santa Maria, CA 93455-1833
United States

Phone: 952-892-5385

Description:
BenchmarkPortal introduces Echo, the ultimate service improvement solution—a groundbreaking new approach for translating direct customer feedback into rich actionable business intelligence. Echo challenges the traditional approach to measuring and improving customer service. The status quo has consistently fallen short of delivering the kind of results that create and maintain loyal customers. Based on our research, we have taken the best practices of the most successful companies and incorporated them into a dynamic closed-loop approach that really delivers.