Angel.com

1861 International Drive
Mclean, VA 22102-4409
United States

Phone: 888-692-6435
Fax: 703-770-1321

Description:
Inbound IVR from Angel.com. Angel.com’s state-of-the-art speech technology enables professional and interactive communication with your customers and quick resolution of issues. If an agent is needed, advanced call handling features ensure your callers are directed to the proper agent, avoiding multiple call transfers or long hold times. • Quick Deployment. Build, deploy and manage a world-class IVR application in minutes, right from your desktop. The easy-to-use, web-based Angel.com Site Builder toolkit empowers you to get up-and-running quickly. • Flexible, Dynamic Applications. As your business needs change, so does your IVR application. With Angel.com, changes to your applications can be made at any time and implemented in real-time. • Enhanced agent productivity. The Angel.com IVR capabilities automatically capture relevant information from your callers to resolve immediately or direct them to the appropriate agent to handle their call.